Clear in the Moment
Frontline teams need answers while doing the task, not long documents after the shift.
Standardize Quality and Safety in Facility Services
Digital SOP execution, embedded safety, and workforce competence verification for facility services teams. Built for operations and HSE leaders responsible for service quality, safety, and compliance.
Operational Challenges in Integrated Facility Services
Most IFS organizations already have documented procedures. The challenge is consistent execution across sites:
- Supervisors are responsible for multiple locations
- Teams rotate between contracts with different standards
- New hires learn by shadowing
- Safety steps depend on individual habits
- Quality expectations are explained, not shown
Small variations across sites eventually show up in service performance.
How to Mitigate IFS Operational Challenges with ThingLink
Transform existing SOPs, onboarding materials, and safety instructions into structured, practical execution tools.
- Visual step-by-step task guidance
- Embedded safety checkpoints
- Site-specific quality standards
- Role-based onboarding flows
- Built-in competence validation
Used during real work, not separate from it.
Three Ways IFS Teams Use ThingLink
Standardize Execution Across Sites
Ensure every location follows the same task structure and finish-state expectations, even when teams rotate. Make quality visible so teams understand what good looks like when working independently.
Result:
More consistent delivery and fewer SLA deviations.
Embed Safety into Daily Operations
Integrate hazard recognition, PPE requirements, and pre-task confirmations directly into task workflows. Make safety steps clear before work begins, not after incidents occur.
Result:
Safety becomes part of the task, not a separate reminder.
Verify Workforce Competence
Track completion, validate understanding, and document certification status per role and site. Make competence visible to supervisors, customers, and auditors.
Result:
Clear proof of competence for audits and customer requirements.
Built for Distributed, Safety-Critical Operations
Supports Multilingual Teams
Ensure standards are understood across diverse workforces.
Scales Contract by Contract
Start at one site and expand with controlled governance.
Provides Documented Competence Tracking
See who completed what and who is certified.
Designed for Shift-Based Work
Instructions are followed on-site, during real operations.
Easy to Update as Standards Change
When contracts or safety rules change, updates can be rolled out consistently.
The most valuable insight from a pilot is the one that guides better decisions for the future. Often the real value is something unexpected — a new idea, a new way of working, or a new opportunity.Tarja Sysilä, Service Manager, ISS Finland
5/5 Frontline usability
ISS Finland Operational Pilot
4-month live operational deployment focusing on digital onboarding and task-level execution.
- Task-level execution guides
- Embedded quality checks
- Site-specific standards
Pricing that Scales with Your Rollout
Start with a single site, expand contract by contract, and move to country-wide coverage when ready. Maintain platform-level governance while scaling in a controlled, structured way.
- Platform Access. Organization-wide license
- Per-Site Deployment. Scale as you expand
- Country Coverage. Regional pricing available
1
Pilot One Site2
Prove the Value3
Roll Out NationwideReady to See How It Works?
Schedule a demo to walk through what a focused pilot could look like in your operation, share lessons learned from live deployments, and outline a practical path from one site to scaled rollout.